Cricxo Bet Privacy Policy

Welcome to the Privacy Policy of Cricxo Bet (cricxobet.ws). We believe that safeguarding your personal information is the foremost responsibility of a trusted gaming platform.

This Privacy Policy explains how Cricxo Bet collects your information, why it does so, how long it is retained, and how it is kept secure. By using our platform, you agree to this Privacy Policy.

We strongly recommend reading this policy in full before registering for the first time. If you have any questions, our support team is always ready to help.

Cricxo Bet collects different types of information from you at various stages. A detailed breakdown is provided below.

A) Information Collected at Registration

• Full Name & Date of Birth
• Email Address & Mobile Number
• Username & Password (Encrypted)
• Residential Address

B) Data for Identity Verification (KYC)

• Copy of National ID or Passport
• Selfie or Photo (for identity verification)
• Proof of Address (if required)

C) Transaction Information

• Deposit & Withdrawal History
• Mobile Banking Number (partial, not full)
• Betting & Gaming History
• Bonus & Promotion Usage History

D) Automatically Collected Data

• IP Address & Device Type
• Browser & Operating System Information
• Time Spent on the Platform & Pages Visited
• Data Collected via Cookies & Tracking Pixels

Cricxo Bet uses the data it collects solely for specific, transparent purposes. We never misuse your information.

• Account Management: To create, verify, and keep your account secure.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your complaints or issues.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: Analyzing data to improve user experience.
• Promotional Communications: To send you promotions and offers, subject to your consent.
• Responsible Gaming: To detect patterns of excessive gaming and alert users in a timely manner.

Cricxo Bet never sells your personal data to third parties for commercial purposes. However, limited information may be shared in the following circumstances.

• Payment Processors: Payment providers such as bKash, Nagad, Rocket, and Upay receive the necessary information to process transactions.
• Identity Verification Services: Only minimal data is shared with trusted verification agencies for the KYC process.
• Legal Obligation: Data may be disclosed in response to a court order or a lawful request from law enforcement authorities.
• Fraud Prevention: Information may be shared with relevant authorities to detect and investigate serious fraud or criminal activity.
• Business Changes: In the event of a company merger or acquisition, your data may be transferred — but you will be notified in advance.

Cricxo Bet uses industry-leading technology and practices to protect your data. Our security framework operates on multiple layers.

• SSL/TLS Encryption: All data transmitted on the website is protected with 256-bit encryption.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Two-Factor Authentication (2FA): An extra layer of security for account logins and large transactions.
• Firewall & DDoS Protection: Robust security measures at the server level.
• Regular Security Audits: Regular system testing carried out by independent external experts.
• Restricted Access: Only authorised staff can access specific data, strictly on a need-to-know basis.

Cricxo Bet uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.

Types of Cookies We Use

• Essential Cookies: These are essential for maintaining your login session and site security — the site cannot function without them.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand how users interact with our site (anonymised data).
• Marketing Cookies: To show you relevant ads based on your preferences (only with your consent).

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the site.

Every registered user on Cricxo Bet holds several important rights regarding their personal data.

• Right to Access: You may request details of what information we hold about you.
• Right to Rectification: You can update any incorrect or outdated information.
• Right to Erasure: You may request deletion of your data, subject to certain conditions.
• Right to Restrict Processing: You may request that the use of your data be restricted in certain circumstances.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You may object to your data being used for marketing purposes.

Cricxo Bet does not retain your data longer than necessary. Retention periods for different types of data are outlined below.

Once the retention period ends, your data will be permanently and securely deleted.

Cricxo Bet is strictly for users aged 18 and above. We do not knowingly collect personal data from minors.

• Date of birth is verified at the time of registration.
• Proof of age may be requested in cases where eligibility is in doubt.
• If a minor's account is identified, it will be immediately suspended and the associated data deleted.

Cricxo Bet may update this Privacy Policy as needed. For any significant changes, we will notify you via email or a platform notification.

Continued use of the platform after any changes takes effect means you have accepted the updated policy. We recommend revisiting this page from time to time.

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us.